Is the ticket refundable if I can’t attend the event?
No sorry, it’s not. But you can always find a friend who can and pass the ticket to him. To change the ticket name, contact us: firstname.lastname@example.org
We do suggest you to sell the ticket, or gift it, only to people you trust in order to maintain the harmony in Wakana.
Does the card or the email I received count as an entrance?
No sorry, the only way to get your ticket and enjoy Wakana, is by following the instructions on “Want to attend” or entering the window “Buy tickets” on the menu. Either if you have been invited by card or email, both methods don’t count like entrances.
What do I have to do if I’ve finished the payment process but I didn’t receive the ticket?
Please contact us: email@example.com
Are there any others webs where I can find the tickets?
No, only through this website. Don’t trust anybody else. The risk is not worth it.
If finally you don’t buy the ticket in this web, please be very sure of what you’re doing and from who you’re buying. Remember that Wakana’s not responsible for tickets purchased from unauthorised sellers.